Understanding the Common Service Data Model (CSDM) in ServiceNow
The Common Service Data Model (CSDM) serves as a unified framework that helps organizations manage and illustrate their services and related data…
One of the often-overlooked facets of migrating from Cherwell to ServiceNow is planning and executing data migration. While most organizations recognize the need to retain at least some of the data from the deprecated system, there is a tendency to leave it until the end of the project. This can result in increased risk of delay or, worse, missed data points.
This detailed white paper, authored by our Cherwell, ServiceNow, and data management experts, will guide you in the critical planning and activities necessary to be successful. It outlines various approaches and provides recommendations based on your organization’s needs.
Whether you’re an admin tasked with design and execution of data transfer or a senior executive wanting to take risk out of your ServiceNow data migration, this white paper will drive better decisions as you prepare to make it successful.
