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CONFIGURATION MANAGEMENT DATABASE (CMDB) WORKSHOP

STREAMLINED ASSET MANAGEMENT

Design and Launch your CMDB

Set your Configuration Management Database up for long-term success with our 2-day CMDB workshop, coaching, and creation of an actionable Implementation Roadmap. Our ITSM experts will help your organization map out and improve how vital IT assets are managed, saving the organization significant time, effort, and cost.

OUR PROCESS

Documentation Review

CMDB Workshop

Implementation Roadmap

Launch Coaching

Get a lay of the land

Before the CMDB workshop, we will analyze your existing asset and configuration-related documentation to examine how well your process is defined, standardized, and repeatable across your organization. We will also help your team identify trends and potential areas of improvement.

An interactive workshop

We facilitate an engaging, 2-day workshop with your team to create a logical CMDB model, complete with CI types, attributes, and sources. By the end of the two days, you'll have a repeatable system on which to further build your CMDB.

Step-by-step guidance

Shortly after the workshop, you will receive an Implementation Roadmap with actionable steps to successfully maintain and further enhance your overall CMDB.

It's showtime

As you launch your CMDB, you will also receive coaching from our team. You'll have real-time information that will help your team make decisions, get to the root cause of issues quickly, obtain the right feedback from customers throughout the launch, and resolve any questions or issues along the way.

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OUR OFFICE LOCATIONS

Washington, DC

1325 G Street NW, Suite 1010, Washington, DC 20005

866.856.3117

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Tempe, AZ

60 E Rio Salado Pkwy, Suite 900, Tempe, AZ 85281

866.856.3117

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San Diego, CA

4445 Eastgate Mall, Suite 200, San Diego, CA 92121

866.856.3117

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