About Us

We started with a simple mission: Changing Work Life.

Every organization wants to be more efficient, modern, and adaptable, but that work often gets slowed down by processes that were meant to help but end up creating more work instead.

After years of seeing that frustration first-hand across IT, dot coms, and program management, our founders set out to challenge the idea that process has to mean bureaucracy. When designed with intention, process should remove obstacles, accelerate outcomes, and help people do their best work.

More than 20 years later, the technology has changed, but the goal hasn’t. Today, we change work life across industries with ServiceNow, supporting smarter workflows, stronger alignment, and change that lasts.
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Leadership Team

Beyond20 is helmed by a mix of big picture thinkers, problem-solvers, and seasoned subject matter experts who care deeply about doing great work. They’re here to support our teams, champion our clients, and keep Beyond20 moving forward with purpose and energy.
Erika Flora headshot

Erika Flora

Chief Executive Officer

Brian Flora headshot

Brian Flora

Chief Strategy Officer

Lauren Foiles headshot

Lauren Foiles

Chief Operating Officer

Lindsey Semon headshot

Lindsey Semon

Director, Marketing

David Crouch headshot

David Crouch

Director, Business Process Organization

Audrienne Cuyler

Director, Engagement Management Organization

Joanna Anderson headshot

Joanna Anderson

Director, Technical Consulting Organization

Core Values

We live 'em, we love 'em.
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It won't be pretty

We’re building something special. Peaks and valleys happen; we adapt and do what needs to be done.

The fast eat the slow

We’re responsive and deliver value quickly to our clients and to each other.

Client excellence, always.

Be the best partner they’ve ever had.

Own it

There are no passengers here – accountability means driving things to done, never assuming someone else will.

Be curious

Dig deep, ask good questions, and always be ready to learn.
Two people

years in business

+

projects completed

k+

satisfied clients

$ +

in the bad pun jar

Good Work Starts with Good People

We believe good work should be clear, collaborative, and human. If that’s what you’re looking for, send us a message and let’s get the conversation started.
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